Trueforce's Wireless Operator managed offering includes services through a hybrid model of Business Transformation Outsourcing (BTO) and Outsourcing. The benefits of this model results in wireless carriers gaining greater efficiencies and global best practices with both short and long term cost savings through near-shore models.

Benefits for Wireless Operators:

• Deep vertical expertise
• Global best practices gained
• Yearly operating cost reduction
• Information Technology (IT) reductions
• Streamline and reduce major processes
• Accelerated delivery

Wireless Operator focus areas include:

• Customer Service
• Billing
• CRM
• Provisioning
• Business Intelligence

Wireless Operator Geography focus:

• North America
• Latin America